For those who attend Alkira services and need to contact us about:
You can call our Billing and Scheduling Team during business hours on 0403 030 800 or email billingandscheduling@alkira.org.au.
For cancellations you can email absence@alkira.org.au or call 0403 030 800 with participant name, program/service, date/time, reason and reschedule preferences.
For day‑to‑day service delivery questions, please contact your facilitator or coordinator.
General enquiries
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At Alkira we welcome feedback on all aspects of our business. We encourage everyone to provide feedback as part of our continuous improvement and ensure this feedback is discussed and shared with our staff.
You can find more information about feedback and complaints policy.
You can find more information about feedback management procedure.
You can find more information about feedback and complaints in an accessible format.