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Our Strategy
Partnering for Life
Partnering with participants
Community Partner
Workforce
Infrastructure
Technology
Data
Partnering for life
We offer a range of services, supports and experiences for different stages of adult life, opening doors for participants to live life to the fullest.
OBJECTIVE 1
We build a comprehensive understanding of our participants current and future needs, how our services align with these and use this information to plan for future service demands.
OBJECTIVE 2
Our services are tailored to meet the needs of our participants across different stages of their adult lives supporting them to achieve their individual goals and ambitions.
OBJECTIVE 3
Partnerships with other providers enable us to adapt to the changing needs of our participants, supporting them through key life transitions and providing continuous, seamless support.
Partnering with participants
We partner with participants in service design and delivery, to empower individuals, promote inclusivity, enhance their overall well-being, and foster growth. Our approaches ensure that participants’ voices are heard, choices are respected, and lives are enriched, while also providing opportunities for growth both for participants and our organisation.
OBJECTIVE 1
We develop a co-design framework that ensures participants and their families help shape and grow Alkira’s services.
OBJECTIVE 2
Application of our co-design framework across our services leads to increased engagement by participants and their families in shaping and growing the Alkira they want.
OBJECTIVE 3
Participants exercise increased choice and control over how they engage with us, leading to better experiences, improved service outcomes and lives that are enriched by engagement with Alkira.
Community Partner
We leverage our reputation as an experienced and trusted service provider to build formal and informal partnerships, to broaden the range of pathways available to participants and to advocate for a more inclusive community.
OBJECTIVE 1
Development of a partnering framework guides engagement with current and potential partners and articulates the value we bring to all of our work.
OBJECTIVE 2
Stronger community partnerships create more specific opportunities for existing participants, and pathways into Alkira for new participants.
OBJECTIVE 3
Our advocacy and participation in the Suburban Rail Loop planning process helps shape more inclusive outcomes for our participants and families in and around Box Hill.
Workforce
We partner with participants in service design and delivery, to empower individuals, promote inclusivity, enhance their overall well-being, and foster growth. Our approaches ensure that participants’ voices are heard, choices are respected, and lives are enriched, while also providing opportunities for growth both for participants and our organisation.
OBJECTIVE 1
Our safe and supportive workplace enables us to attract and retain high-quality staff who are engaged, motivated, innovative and client focused.
OBJECTIVE 2
We provide learning and development opportunities to build capability across all levels of the organisation.
OBJECTIVE 3
We strengthen our leadership and governance at all levels.
Infrastructure
We invest in physical infrastructure to create places and spaces that meet our needs today and into the future, and enhance our participant, partner and staff experience.
OBJECTIVE 1
We prioritise accessibility, inclusion, safety, and the comfort of our participants and workforce when designing and inhabiting our facilities
OBJECTIVE 2
We use infrastructure to support the needs of our participants, to foster partnerships, and to create a contemporary and professional work environment.
OBJECTIVE 3
Our asset management strategy guides planning for our property portfolio to ensure that the needs of our participants are met now, and into the future.
Technology
We harness technology to empower participants to pursue their life goals, and to enable our workforce to efficiently and effectively fulfil their roles.
OBJECTIVE 1
We develop a robust and contemporary technology plan that informs selection of digital solutions and ensures our systems are safe and secure.
OBJECTIVE 2
We leverage technology to empower participants to achieve their goals.
OBJECTIVE 3
Improved organisational systems and supporting technology enables our workforce to work more effectively and efficiently
Data
We harness technology to empower participants to pursue their life goals, and to enable our workforce to efficiently and effectively fulfil their roles.
OBJECTIVE 1
Developing a data driven performance framework allows us to measure outcomes, enhance service quality and identify future needs of the organisation, staff, and participants.
OBJECTIVE 2
Our culture of innovation creates a workplace where staff are encouraged to use data creatively to better understand participants, to improve services, and to propose new ideas and approaches.
OBJECTIVE 3
Our research partnerships directly contribute to the evidence-base in the field of intellectual disability support services.
