Support Coordination helps you make the most of your NDIS plan by connecting you with the right services, providers, and community supports. It’s about giving you the tools, information, and confidence to manage your supports in a way that suits your life and goals.
Support Coordination works with you to:
At Alkira, our Support Coordinators are here to empower you to make informed decisions about the NDIS services and supports that suit your individual needs. We take the time to understand your goals, preferences, and the life you want to live.
Our team can assist you with:
You’ll receive open and impartial advice, with options that are guided by what’s best for you, ensuring you have choice and control.
We know the NDIS inside out – so you can focus on what matters most.
Our Support Coordination service is available Australia-wide, with remote support available if you’re unable to attend in person. Our office is based in Box Hill, Victoria.
Vehra has been working as a Support Coordinator since 2018. She speaks English and Portuguese and can understand Spanish.
Before working as a Support Coordinator she had the opportunity to work in several roles at Alkira developing new skills and improving existing skills. In addition to her time at Alkira, Vera has previously worked as a Support Worker at Jewish Care Aged Care Services, Marillac House, Moira Disability Services and as a Case Worker at Salvation Army Outreach Services.
Growing up in Brazil and seeing so many disadvantaged people, inequality and poverty encouraged Vehra to do volunteer work from a very young age. Vehra came to Melbourne and completed her diploma in Community Welfare Work at Swinburne, and found a passion in disability support after completing her placement in a disability service.
At times, being a foreigner in Australia makes Vehra feel she can relate to difficulties to do with communication issues and the feeling of having to repeat yourself to be understood. She wants to inspire and empower NDIS participants and their families by supporting them to understand the complex NDIS language.
Naomi brings extensive experience in operational, quality, and risk management to her role as Support Coordinator at Alkira. Naomi is passionate about supporting people to live their best lives. She brings a wealth of experience from both the health care and disability sectors, in operational management and direct support.
Her hands-on experience has given her a deep understanding of NDIS Practice Standards and what quality service truly means for participants. Naomi’s time as Alkira’s Quality Officer saw her champion continuous improvement, implement systems, and ensure compliance and best practice across the organisation.
What sets Naomi apart is her genuine commitment to people. She not only understands participant needs professionally but also personally, through her lived experience supporting a family member who is an NDIS participant. This insight drives her to create meaningful, person-centred outcomes in her role as Support Coordinator.
Naomi is excited to bring her knowledge, empathy, and dedication to helping participants achieve their goals and navigate the NDIS with confidence.
While both roles support your NDIS journey, they serve different functions:
You’ll need funding in your NDIS plan under Capacity Building – Support Coordination. This funding is separate from your Core Supports and is designed to help you implement your plan, connect with providers, and build your confidence to manage supports on your own.
It depends on your needs. Some participants prefer regular check-ins, while others may only need support during key periods like plan reviews or life transitions. At Alkira, we tailor the schedule to you — providing the right support at the right time.
Robbie’s parents Wendy and Joe
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