Together we can minimise the spread of covid-19 by washing our hands, wearing masks, cleaning high touch areas, physical distancing and doing rapid antigen tests.

We are so grateful that everyone has been keeping up with our CovidSafe requirements to ensure we keep each other safe.

We are continuing:

  • QR code sign ins
  • Temperature checks
  • Wearing surgical masks as a minimum both indoors and outdoors (with staff in N95s)
  • Physical distancing
  • Surveillance RA Tests twice a week for participants and staff, this will continue to be billed as per current payment arrangements.

These protocols have minimised the spread of covid so we will continue these until further notice.

In our Specialist Disability Accommodation services we follow the government direction for house visitation rules:

  • Residents are allowed up to five visitors per day if visitors are fully vaccinated* and show evidence** of a negative RA Test undertaken on the same day. If a visitor cannot provide evidence of a negative RA Test then there can only be up to two visitors per day.
  • Visitors do not have to be from the same household and there are no time limits.

*If visitors are not fully vaccinated, they must show a photo of a negative RA Test undertaken on the same day and wear a N95.

**Evidence is a photo of your negative RA Test with the test marked with your initials and the date.

When residents stay away from the house for overnight stays we highly recommend maintaining surveillance RA Testing on Wednesdays and Sundays, tests will be supplied.


Thank you for your understanding.

Kind Regards,

Laura Ubavin                                  
Community Supports Manager
Meghan Coulter
Home Supports Manager

If you have any queries about our service policies and updates to do with COVID-19, please don’t hesitate to call us on (03) 9890 1365.